Today’s Dental Consulting receives no money, commissions, or other benefits from any third-party vendor or service. We recommend third parties only because they’ve proven valuable to our clients — never because they pay us.
Open Dental eServices:
We highly recommend Open Dental eServices for their seamless integration, reliability, and excellent value. Because these tools are built directly into Open Dental, they offer a smooth, unified experience for online patient forms, appointment reminders, text and email communications, web scheduling, and electronic claim submission.
Surprisingly, many dental offices overlook these built-in features and are lured away by third-party services that cost more but often add little—if any—additional functionality. In most cases, Open Dental’s own eServices already provide everything needed for efficient, automated patient communication and claim management.
Setup is straightforward, support is handled directly by Open Dental, and data flows accurately between all modules—saving staff time, reducing errors, and avoiding the complexity of managing multiple vendors.
Crystal Clear Billing Solutions:
We recommend Crystal Clear Billing Solutions for their accuracy, reliability, and deep experience in dental billing. Their team works seamlessly with both general and specialty practices, ensuring claims are processed correctly and efficiently.
They are highly skilled in managing ERAs, electronic payments, and pre-estimations, helping offices minimize delays and maximize insurance reimbursement.
Crystal Clear Billing Solutions provides attentive, knowledgeable support and consistently delivers results that reflect a strong understanding of both Open Dental and complex insurance workflows.
Flex Dental:
Flex Dental integrates seamlessly with Open Dental and offers a range of tools to enhance efficiency and patient communication. Its services include attractive, easy-to-use digital patient forms, email blasts, and automatic statement generation.
Flex is also expanding into automatic insurance eligibility and potentially real-time benefits integration, helping reduce front-desk workload and improve accuracy.
It’s an excellent option for offices that want modern, visually polished forms and extra automation while maintaining full compatibility with Open Dental.
DentalXChange:
We recommend DentalXChange for electronic claim submission because it offers true two-way integration with Open Dental. This seamless connection makes tracking and managing claim submissions far easier and more reliable.
Even more importantly, DentalXChange provides an integrated solution for processing ERAs and pre-estimations, posting data from insurance carriers directly into the appropriate areas of Open Dental. This automation can reduce staff time by more than 75% while also improving accuracy by eliminating the potential for human error.
XDR Radiology:
We recommend XDR Radiology for its ease of use, responsive support, and exceptional ability to optimize X-ray image clarity. XDR integrates smoothly with Open Dental, allowing offices to capture, view, and manage images efficiently.
Their team provides excellent technical support and ongoing assistance to help your staff get the most from their imaging system. XDR’s advanced image enhancement tools make it easy to achieve crisp, diagnostic-quality images while maintaining a simple, intuitive workflow.
PatientXpress:
PatientXpress offers a powerful, integrated suite of tools that work directly within Open Dental. Their platform includes customizable digital forms for patient registration, medical and dental histories, and automatic insurance eligibility checking.
One of its standout features is the ability to import procedure code–level insurance benefits directly into Open Dental, saving significant staff time and improving estimate accuracy.
PatientXpress is also introducing AI-driven call management, designed to handle both incoming and outgoing patient calls—helping offices stay responsive and efficient throughout the day.